can I change date of arrival or cancel booking?
Changes are a constant part of our lives and we do our upmost to approach them with flexibility.
Cancellation conditions vary seasonally and/or they may very as per offer chosen. Rebooking is subject to availability and is subject to new price calculation. Same applies to shortening the stay.
In case of late cancellation or no-show: 100% of the total value of the booked stay will be charged
Usually Guests may cancel or amend their booking within below time frames, unless differently stated under the price offer chosen (part of limited time offer or non refundable offer chosen):
- 3 days before the date of arrival, the possibility of free cancellation or change of the booking date (during holidays and long weekends, as well as holidays and holidays, other conditions may apply - like below*)
* 7 days before the date of arrival, the possibility of free cancellation or change of the booking date (for the Easter April 3-14, May holidays April 28 - May 7, Corpus Cristi 5-11 June)
* 14 days before the date of arrival, the possibility of free cancellation or change of the booking date (for stays between 23.06 - 3.09)
The reservation is treated as preliminary until the Hotel receives a payment guarantee - details HERE